Support

• Installation Recommendations for New Geosystem Programs top issue

Helpful information on how to install your new Geosystem program package.

• Network Installation Notes for Geosystem Programs

Items to consider when operating a Geosystem program from a network share.

• Obtaining a Replacement for a Licensed Geosystem Package top issue

We can supply replacements for most current and almost-current Geosystem program or package via a downloadable installer.

• Moving From One Standalone Computer to Another top issue

Directions on moving your Geosystem software from a standalone installation to a new computer.

• Moving Your LOGDRAFT or Soil Lab. Test Projects to a New Computer top issue

Gives directions on moving your LOGDRAFT or soil test project files to a new computer.

• Moving Your LOGDRAFT Forms and Soil Test Program Settings to a New Computer top issue

Gives directions on moving your LOGDRAFT report and data entry forms, and soil test program settings (specification envelopes, deflection tables, Proctor test specifications, etc.) to a new computer.

• Moving Geosystem Server Installations to a New Server

Instructions on moving a Geosystem program installation, data and settings from one server to another.

• Creating a Desktop Shortcut for Your Geosystem Program

Gives instructions on creating a Desktop shortcut for our Geosystem program if the software was installed on a network drive or if you didn't opt to have a shortcut added during the program's installation.

• System Requirements

Hardware, operating system and networking requirements for Geosystem programs

• Controlling Lab. and Boring Log Software Updates

Discusses how to place the Geosystem Data Manager automatic update process under administrative control.

• Using Geosystem Software Products with a Windows 2008 Server

Covers tuning recommendations for using Geosystem software products on a Windows 2008 file server.

• Installation Error Message: The version of this file is not compatible with the version of Windows you are running.

You'll see this message when installing an older Geosystem package on a 64-bit Windows system.

• Error Message: "LICENSE.TXT is Corrupted" When Installing From a CD

Covers a problem experienced when installing an old Geosystem program from its CD.

• Unsupported 16-Bit Application

Describes an error message received when installing on a 64-bit Windows operating system.

• The image file GDM.EXE is valid, but is for a machine type other than the current machine

Discusses a problem encountered when running archaic Geosystem programs on 64-bit Windows systems.

• Moving Your LOGDRAFT or Soil Lab. Test Projects to a New Computer top issue

Gives directions on moving your LOGDRAFT or soil test project files to a new computer.

• Problems Opening or Saving Data Files

See this document if you get an error message when opening or saving a source folder or project file that stores boring log and/or soils test data.

• Warning Messages Displayed When Opening Proctor, Grain Size or CONS Test Files Created on Different Computers

Describes problems encountered when opening a grain size, Proctor or CONS data file on a different computer than the one used to create the file.

• Emailing LOGDRAFT or Soil Test Project Files

How to email a LOGDRAFT or soil test project file to someone else who also has a Geosystem license.

• Moving, Copying or Renaming LOGDRAFT or Soil Test Project Files

How to copy, move or rename a LOGDRAFT or soil test project file.

• Moving Samples Between Source Folders

Discusses a method for moving samples between different material source folders in a project file

• Splitting Geosystem for Windows Projects

Provides instructions for splitting a project into two parts.

• Determining the Proper Installation Location for .GeZip Files

Gives directions for locating the proper directory to which downloaded .GeZip files are to be saved.

• Missing CBR Design Value on Reports
• Adding Logos to Geosystem Soil Test Programs' Reports top issue

Discusses how a company logo may be added to PROCTOR, GrainSize, CONS, CBR, R-VALUE, CLSuite or LabSuite hardcopy reports.

• How to Change the Organization Name on Your Printed Reports

Discusses how to change the name printed in the title block of Geosystem reports.

• Missing Sample Location on Soil Test Reports

See this document if you've entered a sample location that isn't being printed on your soil test reports.

• Upside-Down Compression Curves top issue

How to correct reports that show compression curves upside-down.

• Problems Plotting Swell/Consolidation Time-Rate Curves

Covers reasons why consolidation time-rate curves do not print, along with reasons why time-rate values are not calculated.

• Problems with Cc and Pc Results

Discusses reasons why the software may not be reporting C_c and P_c values.

• "Construction" D₀ Radio Button is Disabled for Log(time) Curves

Discusses why the program sometimes does not allow the log(time) D₀ point to be selected via a t/4t construction.

• Message: "The program encountered an error when trying to import your file"

Errors encountered when trying to import a spreadsheet-based data acquisition file.

• Adding Logos to Geosystem Soil Test Programs' Reports top issue

Discusses how a company logo may be added to PROCTOR, GrainSize, CONS, CBR, R-VALUE, CLSuite or LabSuite hardcopy reports.

• How to Change the Organization Name on Your Printed Reports

Discusses how to change the name printed in the title block of Geosystem reports.

• Selection Lists for GrainSize/CLSuite4/LabSuite4/Proctor, CONS and SHEAR

Describes a program feature that allows users to set up lists of testing personnel, boilerplate testing remarks, etc.

• Missing Sample Location on Soil Test Reports

See this document if you've entered a sample location that isn't being printed on your soil test reports.

• Altering the Title Printed at the Top of a Lab. Test Chart Report

Covers the procedure for changing the title shown at the top of your laboratory test program's reports.

• How to Enter Particle Size Specification Envelopes top issue

Gives instructions on entering a new specification envelope for use on your particle distribution report.

• Sharing Specification Envelopes Among Computers top issue

Discusses how to share specification envelopes between different installations of the software.

• Adding Logos to Geosystem Soil Test Programs' Reports top issue

Discusses how a company logo may be added to PROCTOR, GrainSize, CONS, CBR, R-VALUE, CLSuite or LabSuite hardcopy reports.

• How to Change the Organization Name on Your Printed Reports

Discusses how to change the name printed in the title block of Geosystem reports.

• Silt and Clay Percentages Not Reported

Discusses reasons why the program doesn't report silt and clay percentages.

• Gravel Percentage Not Reported

Discusses reasons why the program doesn't report gravel percentages.

• Entering a #200 Wash Test

Discusses entering a #200 wash test without any further sieve test data.

• How to Use 0.002mm. as the Grain Size Silt/Clay Division

Switching the silt/clay particle division size from 0.005mm to 0.002mm.

• Why Don't the Calculated Percentages Add Up to 100%?

Answers the question of why the sand, silt, and clay percentages don't sum to 100%.

• Selection Lists for GrainSize/CLSuite4/LabSuite4/Proctor, CONS and SHEAR

Describes a program feature that allows users to set up lists of testing personnel, boilerplate testing remarks, etc.

• Missing Sample Location on Soil Test Reports

See this document if you've entered a sample location that isn't being printed on your soil test reports.

• Altering the Title Printed at the Top of a Lab. Test Chart Report

Covers the procedure for changing the title shown at the top of your laboratory test program's reports.

Data Entry Problems

• "The file LEGEND.GDT is missing or could not be opened", or the program does not display any stratigraphy pattern or sampler symbol, USCS classification or monitoring well schematic selections

Covers problems with the program's legend file.

Data Entry Tips

• LOGDRAFT Keyboard Shortcuts

Discusses several data entry shortcuts not documented in the LOGDRAFT manual, including one for inserting the degree symbol into text.

• Adding Data Entry Fields to the Laboratory Testing Modules Entry Form

Discusses a method used to place additional data entry fields on the form used for entering identifying information about lab. testing samples.

• Reviewing Data from Multiple Borings

Shows how to list and edit the data from more than one boring on a single data entry screen.

Problems with Reports

• Missing Stratigraphy Transition Lines in LOGDRAFT 5 top issue

Discusses why stratigraphy transition lines do not appear as expected at some depths.

• Topmost Item of Data Doesn't Print on a LOGDRAFT Boring Log Table

Shows how to fix a report form that doesn't print the topmost item of data in a particular column on the report's subsurface table.

• LOGDRAFT Prints Many More Pages Than Expected

Covers several problems that could cause LOGDRAFT to output more pages than expected when printing a boring log.

Reporting Tips

• Requesting Help in Modifying a LOGDRAFT Report Form top issue

How to contact Geosystem support with report form modification questions.

• Custom Colors for LOGDRAFT Legends

How to include additional colors in the selection boxes shown in the STRATA table of the LOGDRAFT legend screen.

• Multiple-Boring Graphs

Introduces LOGDRAFT's multi-boring graph reports.

• Stopping LOGDRAFT from Connecting Successively Deeper Graph Markers

How to make connections between successively-deeper makers on a graph optional.

• Printing Blow Counts such as 50/3" on Graphs

Shows how N-value graphs can indicate SPT runs that could not be driven a full foot/30 cm.

• Adding a Surface Conditions Note to a Boring Log's Description Column

Shows how to modify a boring log form to add an above-ground note indicating surface condition.

• Using LOGDRAFT to Calculate Test Results

How to add spreadsheet-style calculations to the LOGDRAFT data entry screen.

• LOGDRAFT's Multi-Boring Chart Capability

Introduces LOGDRAFT's multi-boring graph reports.

• Panning LOGDRAFT Report Preview Screens

Discusses a non-documented way to pan around a zoomed report preview.

• Profile View Orientation

Shows how to reverse the order in which borings are plotted on a subsurface profile report.

• Adding Logos to Geosystem Soil Test Programs' Reports top issue

Discusses how a company logo may be added to PROCTOR, GrainSize, CONS, CBR, R-VALUE, CLSuite or LabSuite hardcopy reports.

• How to Change the Organization Name on Your Printed Reports

Discusses how to change the name printed in the title block of Geosystem reports.

• Displaying the Uncorrected Test Results and Curve

Gives instructions on getting the software to show your uncorrected curve and test results on chart reports.

• Proctor Oversize (Rock) Correction Problems

Details problems encountered in applying oversize corrections to Proctor test results.

• Selection Lists for GrainSize/CLSuite4/LabSuite4/Proctor, CONS and SHEAR

Describes a program feature that allows users to set up lists of testing personnel, boilerplate testing remarks, etc.

• Missing Sample Location on Soil Test Reports

See this document if you've entered a sample location that isn't being printed on your soil test reports.

• Altering the Title Printed at the Top of a Lab. Test Chart Report

Covers the procedure for changing the title shown at the top of your laboratory test program's reports.

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• How to Change the Organization Name on Your Printed Reports

Discusses how to change the name printed in the title block of Geosystem reports.

• Merging Two Projects Containing Field Density Data

The Geosystem Data Manager can merge two projects as long as they don't include field density reports. If the project has field density reports an additional step is required. To merget the field density reports open the project then open the field density module. Select Tools > Merge QC-Density. If duplicate test numbers are encountered you will be given the option to include or ignore.

• Error Message: "Error 3265 Item not found in this collection"

If the error occurs in a message box with the heading "SetStandardColumnsVersion X.X.X" you must delete a file in the project folder. Have all users exit the project. Then, using Windows, open the project folder and delete any files with a .ldb file extension. The project folder is the folder you pick to open the project, with the name extension .GEO.

• Adding Logos to Field Density Reports

Only custom forms, created by Geosystem, can have logos. For a quote for a custom form, send a sample of your desired form and a price will be provided.

• "The database is out of date" Error Message

See this document if you get a warning message upon opening the field density data entry screen.

• Soils are Not Classified Unless the "NV" and "NP" Boxes are Checked

LabSuite and CLSuite require valid Atterberg data to classify most soils.

• Percentages on the USDA Report Do Not Match Those on the Particle Distribution Report

Explains why the sand, silt and clay percentages on the USDA report do not match those on the GrainSize report

• SHEAR Data Acquisition Dialog "Type of test" Box Does Not Include Needed Test Typetop issue

Discusses why the "Type of test" box on the SHEAR data acquisition dialog does not include the type of test you want to import.

• Adding Logos to Geosystem Soil Test Reports top issue

Discusses how a company logo may be added to PROCTOR, GrainSize, CONS, CBR, R-VALUE, CLSuite or LabSuite hardcopy reports.

• How to Change the Organization Name on Your Printed Reports

Discusses how to change the name printed in the title block of Geosystem reports.

• Isomorphic (Identical) Horizontal and Vertical Failure Envelope Chart Scales in SHEAR

How to set the horizontal and vertical scales on the SHEAR failure envelope graph to be identical.

• Error Messages Received When Importing Data Acquisition Files into SHEAR

Discusses problems encountered when trying to import data acquisition files into SHEAR.

• Selection Lists for GrainSize/CLSuite4/LabSuite4/Proctor, CONS and SHEAR

Describes a program feature that allows users to set up lists of testing personnel, boilerplate testing remarks, etc.

• Missing Sample Location on Soil Test Reports

See this document if you've entered a sample location that isn't being printed on your soil test reports.

• "Exception EAssertionFailed: The particle breakdown list file is corrupted" Message on LabSuite 4 Startup top issue

Instructions on fixing an archaic GrainSize, CLSuite, or LabSuite program installation after installing the wrong update file.

• How to Enter Particle Size Specification Envelopes top issue

Gives instructions on entering a new specification envelope for use on your particle distribution report.

• Adding Logos to Geosystem Soil Test Reports top issue

Discusses how a company logo may be added to PROCTOR, GrainSize, CONS, CBR, R-VALUE, CLSuite or LabSuite hardcopy reports.

• How to Change the Organization Name on Your Printed Reports

Discusses how to change the name printed in the title block of Geosystem reports.

• Silt and Clay Percentages Not Reported

Discusses reasons why the program doesn't report silt and clay percentages.

• Gravel Percentage Not Reported

Discusses reasons why the program doesn't report gravel percentages.

• Entering a #200 Wash Test

Discusses entering a #200 wash test without any further sieve test data.

• How to Use 0.002mm. as the Grain Size Silt/Clay Division

Switching the silt/clay particle division size from 0.005mm to 0.002mm.

• Why Don't the Calculated Percentages Add Up to 100%?

Answers the question of why the sand, silt, and clay percentages don't sum to 100%.

• Selection Lists for GrainSize/CLSuite4/LabSuite4/Proctor, CONS and SHEAR

Describes a program feature that allows users to set up lists of testing personnel, boilerplate testing remarks, etc.

• Missing Sample Location on Soil Test Reports

See this document if you've entered a sample location that isn't being printed on your soil test reports.

• Altering the Title Printed at the Top of a Lab. Test Chart Report

Covers the procedure for changing the title shown at the top of your laboratory test program's reports.

• Adding Logos to Geosystem Soil Test Reports top issue

Discusses how a company logo may be added to PROCTOR, GrainSize, CONS, CBR, R-VALUE, CLSuite or LabSuite hardcopy reports.

• How to Change the Organization Name on Your Printed Reports

Discusses how to change the name printed in the title block of Geosystem reports.

• Displaying the Uncorrected Test Results and Curve

Gives instructions on getting the software to show your uncorrected curve and test results on chart reports.

• Proctor Oversize (Rock) Correction Problems

Details problems encountered in applying oversize corrections to Proctor test results.

• Selection Lists for GrainSize/CLSuite4/LabSuite4/Proctor, CONS and SHEAR

Describes a program feature that allows users to set up lists of testing personnel, boilerplate testing remarks, etc.

• Missing Sample Location on Soil Test Reports

See this document if you've entered a sample location that isn't being printed on your soil test reports.

• Altering the Title Printed at the Top of a Lab. Test Chart Report

Covers the procedure for changing the title shown at the top of your laboratory test program's reports.